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Interested in working at Telestream?
Would you like the opportunity to contribute your skills and ideas to a growth company in the exciting digital video space? We are looking for passionate individuals to help develop digital media transcoding, streaming, and network-based video products – that allow users to watch video on any screen, including TV, computers, mobile phones, iPads, and other devices.

Telestream is a leading global provider of digital media encoding, delivery, workflow automation, and cross-platform compatibility solutions. Founded in 1998, the Company has experienced double-digit growth each year for the past decade. We look for outstanding employees and we treat them very well (including medical, dental, & vision benefits; matching 401k; very competitive compensation packages; and an open corporate culture.)

Our customers include the world's leading broadcasters, media and entertainment companies like HBO and MTV, new media companies like YouTube and Google, Fortune 100 companies, and millions of video consumers.

What's it like to work at Telestream?
We are the developers of many products in the digital video industry such as Flip4Mac, ScreenFlow, Episode, Agility, FlipFactory, and Vantage. Our company is comprised of a team of people whose creativity, talent and passion have helped to create an environment that is healthy, hard-working and fun

Telestream is headquartered in the Sierra Nevada foothills community of Nevada City, California with offices in Emeryville, CA; Sterling, Virginia; and Bonn, Germany.

Telestream is an equal opportunity employer.

Career Opportunities

Engineering

QA Software Test Supervisor, Desktop Products – Nevada City, CA:

The primary responsibility of the QA Software Test Supervisor is to provide technical leadership to the QA Software Test Technicians and overall supervisory responsibilities for the Desktop QA support team.

Responsibilities:

Maintains a workload of more than 50% of time as a QA Software Test Technician.
Provides technical expertise and direction to support QA SW test technicians.
Develop, write and execute test plans and test cases to qualify various products functionality.
Create tools to aid in the testing of product.
Consistently discovers many vital issues/bugs within the product as a result of an expert level knowledge of the product as well as the other components in the workflow.
Acts as a resource to other technicians as well as other departments for the testing and qualification of assigned product lines.
Provides regular performance feedback to staff on team’s annual performance reviews.
Works with Support Lead on assigning and monitoring daily work assignments and monitors daily timekeeping.
Works with Manager on creation of regular metrics and clearly defined expectations.
Re-distributes work if an assigned employee is out of the office.
Models the professional behaviors and work quality expected of each employee.
Maintains calm, patient and professional attitude with fellow employees.
Assists with interviewing new candidates for jobs within the department.
Assists with employee development, training and performance management as needed.
Performs other duties as assigned by Manager.

Qualifications:

Bachelor’s Degree preferred or equivalent experience.
Minimum of five years plus of relevant QA Software experience.
3-5 years Supervisory experience in a high tech or computer related industry.

Requirements:

Excellent QA Test experience and leadership skills.
Excellent communication skills (oral and written) interpersonal skills.
Strong background in digital video technology on desktop and mobile devices, Ethernet and Internet networking between desktop applications and servers and Windows and Mac Operating Systems.
Expert level proficiency in software testing -- both performance and functional.
Maintains a skillful test technique that has resulted from multiple years of experience.
Expert knowledge of analysis tools and is able to train others on their usage.
Programming capability (e.g. JAVA, Objective C, Batch Scripting, C++)
Ability to communicate effectively with employees and management of the organization.
Shows the ability to lead and/or mentor junior technicians.
Ability to set priorities and/or ask for assistance in setting priorities if needed.
Ability to complete multiple tasks and projects within deadlines.
Ability to assimilate information from a variety of resources, analyze information and recommend courses of action to be taken.
Excellent conflict resolution skills and a high level of confidentiality and integrity.
Punctual, reliable attendance is required.

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

Customer Support Services

Support Services Technician II – Bonn, Germany:

Duties and Resposibilities:

Follow department case management guidelines using internal Customer Relations Management software.
Answer incoming phone calls from customers and handle per department guidelines.
Troubleshoot basic customer complaints for any WorkGroup & Enterprise product to the point of resolution.
Maintain a basic and current knowledge of all WorkGroup & Enterprise products as well as an expert level of knowledge of two individual products (as assigned by the Support Services Manager.)
Ability to replicate customer issues in the Telestream Lab environment.
Promptly escalate unresolvable customer issues to a Tier III Technician.
Travel to customer sites to provide on-site support as needed.
Provide product training to internal employees as well as Telestream customers.
Contribute to the internal knowledge base in the Wiki.
Mentor and train Tier I Technicians.
Independently use available resources (e.g. using on-line resources, the internal Wiki, JIRA) to find answers to questions that pertain to the quality and design of Telestream’s various software/hardware products.
Maintain calm, patient and professional attitude with all customers.
Provide back-up phone support for the department support specialist.
Attend and participate in staff meetings.
Perform other duties as assigned by manager.
Participate in an on-call duty rotation.
Ability to be flexible with work schedules.
Some travel required (25%).

Qualifications:

High School Diploma plus some relevant college coursework, engineering degree, or years of equivalent experience.
Proficient with Microsoft Office: Excel, Word and Outlook.
Minimum of two years of relevant customer service experience.
Minimum of two years’ experience using Mac and Windows Operating Systems.
Strong understanding of Networking and Digital Video Technology.
Strong understanding of the basic functions of broadcast servers and editing systems. Must be able to load and play a digital video file in a lab environment.
Basic knowledge of Closed Captioning, Time Codes and Interlacing.
Must show the initiative and ability to maintain current knowledge of Telestream’s product line.
Punctual, reliable attendance is required.
Ability to communicate effectively with customers, fellow employees and management.
Ability to set priorities and/or ask for assistance in setting priorities if needed.
Strong written and verbal communication skills
Ability to complete multiple tasks and projects within deadlines.
Coordinate multiple tasks simultaneously.
Collect, interpret, and/or analyze complex data and information.
Understand and respond to a diverse population.
Must be able to hear accurately to deal with phone calls in a noisy environment.
Sit for long periods of time.
Utilize visual acuity to operate equipment, read technical information and/or use a keyboard.

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

Information Technology

Programmer – Nevada City, CA:

Telestream is looking for a Programmer to join our Information Technologies team! The ideal candidate has a strong computer science foundation and a passion for web development. We are looking for a developer with demonstrated abilities in custom coding, JavaScript, jQuery, CSS, ASP, C-sharp and PHP. To keep up with the ever- changing technologies, you must have an ability to adapt to and integrate new web programming languages and technologies. In addition, must have familiarity with Web 2.0 emerging web and mobile technologies.

Qualifications:

Solid experience with the following is required:
◊  jQuery - Javascript Frameworks: JQuery, Backbone, Knockout, Angular JS
◊  C-sharp or Java, Apex - strong object oriented programming background
◊  HTML, HTML 5
◊  CSS
◊  XML
◊  Javascript
◊  Microsoft.NET
◊  Custom coding
◊  Relational database programming
Preferences:
◊  Experience with Salesforce, NAV/Dynamics
◊  Experience with SQL and MSSQL server/reporting
◊  Experience with PHP, and DB management
◊  Experience with web services or architectural design
◊  Familiarity with the digital video industry
BA/BS in Computer Science/related field or equivalent experience
3-5 years of relevant experience
Creative, energetic and conscientious work habits
Ability to complete multiple tasks simultaneously and on time
Ability to communicate well and work with a team

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

Internships

Telestream is a dynamic, fast-growing company that provides products throughout the entire digital media lifecycle, from capture to viewing, for consumers through high-end professionals, Telestream products range from desktop components and cross-platform applications to fully-automated, enterprise-class digital media transcoding and workflow systems. Give yourself an edge over the competition by leveraging the many opportunities available for learning. The great thing about engaging as a Telestream intern is that the work environment is fun and exciting! You will be working with leading video industry professionals and obtaining valuable training in cutting-edge technologies. Internship experiences give you extremely valuable insight into how specific technology or software works, how video product development happens, and how you can tap into your technical potential.

Software Quality Assurance Intern – Nevada City, CA:

Software Engineering Intern – Nevada City, CA:

We are looking for Junior to Senior level University students in a software related field such as computer science, electrical engineering or software engineering.

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

Technical Writer Intern – Sterling, VA:

Duties and Resposibilities:

Provide writing support for technical articles by reading support cases and wiki pages, and rewriting the information into an appropriate solution based customer facing article.
Access, input and retrieve information from a computer to produce typed copy, free of errors, without assistance
Establish a working relationship with internal staff and meet documentation requirements
Provide a progress report to management on a weekly basis
Perform other essential functions as needed
Exceptional verbal and written communication skills
Meticulous attention to detail
Strong organizational abilities
Familiarity with Wiki's
Knowledge of digital video terminology a plus

Qualifications:

High School Diploma or equivalent
English or Computer Science degree in progress
Proficient with Microsoft Office: Excel, Word and Outlook.
Punctual, reliable attendance is required.
Ability to communicate effectively with fellow employees and management.
Ability to set priorities and/or ask for assistance in setting priorities if needed.
Ability to complete multiple tasks and projects within deadlines.

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

Marketing

Product Marketing Manager, Desktop Products – Nevada City, CA:

Our team is responsible for Telestream’s consumer and professional software products. This includes setting long-term product strategies, managing our product portfolio and identifying new business opportunities. We are looking for an energetic, innovative product manager to join our exceptional team and lead the efforts of one of our core digital media applications.

Key Resposibilities Include:

Ownership of business plans
Product roadmap planning
Pricing and positioning
Product messaging and branding
Market trend analysis
Product training

Position requirements:

Proven experience in product management role
Understanding of digital media industry (production, post production or live streaming)
Proven experience in managing products with heavy reliance on analytics and metrics
Experience in eCommerce product environment is a plus
Experience with Agile/Scrum engineering development is a plus
Experience with automated marketing approaches

Education requirements:

Bachelor’s degree in business or engineering. Advanced degree is preferred.

Personal profile:

It is crucial to us that you share our values of openness, flexibility, cost consciousness, action, challenge and quality. As an individual you are strategic as well as action oriented with a strong drive, commitment and self-motivation. You love the video market and take the lead naturally. You are also:

Highly structured and organized
Analytical
A networker who easily builds trust and confidence with colleagues
Have a commercial mindset and are able to quickly see and assess market opportunities
Focused on the customer—always
A keen decision-maker
An excellent communicator and possess great presentation skills

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

Graphic Designer/Illustrator, Webteam – Nevada City, CA:

The right individual for this role will be extremely creative, have a keen eye for detail and be adept at visual communication. This role requires online and print design skills, so the candidate must understand the needs and restrictions of these different design environments. The artist will work with stakeholders to understand what needs to be communicated and then interpret it visually using consistent company style and branding. Deliverables include creating sketches and samples of potential layouts, print materials, online electronic and for-print press-ready art. This position will support the Webteam primarily, but will also take work assignments from other groups within the company, including product management, tradeshow management, and marketing communications. The successful candidate will have some working knowledge of webpage design and creation (at least principles and methods). The designer must understand a target audience and how best to reach that audience through artistic vision.

Key Resposibilities Include:

Assist in gathering requirements and project specifications.
Attend project meetings with team members and stakeholders.
Communicate project status and deliverables with managers and team members.
Design, create and implement art deliverables.
Take ownership and manage project tasks, timelines, and communication.
Assist with email marketing needs, particularly art and design assistance and email HTML implementation (as part of the Webteam).
Other tasks as needed for successful project completion.

Position requirements:

Graphic or illustration software skills (Adobe Creative Suite required).
Proven experience and portfolio showing design experience and a relevant diversity of art examples.
Understanding of color design theory, layout, typography, print design and prepress, and web design and layout.
Strong communication and writing skills.
Strong organization skills for following multiple timelines and completing tasks quickly within the constraints of timelines and budgets.
Ability to grow professionally in a highly flexible and fast-moving environment.
Bonus skills would include: icon design, software user interface design, and HTML/CSS editing skills.

Education requirements:

Bachelors degree or education in a fine arts or applicable certification program in graphic design, and/or commensurate work experience.

If you are interested and your qualifications match the above, please submit your resume and cover letter today!

Telestream is an equal opportunity employer.

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