Telestream is an equal opportunity employer
Company Awards
Current Job Listings
Finance/Accounting
Sales
- Regional Sales Manager – Western Region (New Technology)
◊ Location: San Francisco Bay Area - Regional Sales Manager – Southeast Region (Federal Markets)
◊ Location: Washington, D.C. Metro Area - Sales Engineer – Latin America
Support
Internships
Interested in working at Telestream?
Would you like the opportunity to contribute your skills and ideas to a growth company in the exciting digital video space? We are looking for passionate individuals to help develop digital media transcoding, streaming, and network-based video products – that allow users to watch video on any screen, including TV, computers, mobile phones, iPads, and other devices.
Telestream is a leading global provider of digital media encoding, delivery, workflow automation, and cross-platform compatibility solutions. Founded in 1998, the Company has experienced double-digit growth each year for the past decade. We look for outstanding employees and we treat them very well (including medical, dental, & vision benefits; matching 401k; very competitive compensation packages; and an open corporate culture.)
Our customers include the world's leading broadcasters, media and entertainment companies like HBO and MTV, new media companies like YouTube and Google, Fortune 100 companies, and millions of video consumers.
What's it like to work at Telestream?
We are the developers of many products in the digital video industry such as Flip4Mac, ScreenFlow, Episode, Agility, FlipFactory, and Vantage. Our company is comprised of a team of people whose creativity, talent and passion have helped to create an environment that is healthy, hard-working and fun
Telestream is headquartered in the Sierra Nevada foothills community of Nevada City, California with offices in Emeryville, CA; Sterling, Virginia; Stockholm, Sweden and Bonn Germany.
Career Opportunities
Finance/Accounting
Controller – Nevada City, CA: 
Manage the overall operations of accounting and finance for the company. Oversee the accounting operations including all transaction processing, internal controls, internal and external management reporting, and any other financial accounting compliance requirements. Additionally, the Controller will serve as the primary interface to the external auditors and for any other reviews and audits by statutory agencies.
Essential Job Results:
The following reflects the essential functions for this job but does not restrict the tasks that may be assigned
- Responsible for the monthly, quarterly, and annual close calendars and ensuring that all transactions are booked in a timely manner and in accordance with Generally Accepted Accounting Principles.
- Provide daily direction to the accounting staff for the execution of the recurring monthly transaction processing including accounts payable, sales order entry, accounts receivable, cash receipts and cash transfers, payroll, fixed assets, prepaid expenses, sales commissions, management bonuses, and any other general accounting functions that are required to accommodate the activities of the Company.
- Responsible for ensuring that revenue recognition is in accordance with Generally Accepted Accounting principles.
- Responsible for the oversight and integration of changes in processes, products and product pricing into the accounting systems and accounting cycle.
- Serves as the primary focal point for the development and integration of accounting controls, new and improved systems, and new accounting processes and procedures. Also serves as the focal point for integrating new acquisitions into the accounting process.
- Responsible for the oversight of any country or regional accounting functions and for the administration and compliance of any transfer pricing agreements with foreign entities.
- Responsible for co-ordination with the tax accountants, accrual of the monthly tax provision, and the co-ordination of any required federal and state income tax compliance. Also responsible for sales tax assessment and any sales tax compliance that is required on a recurring basis.
- Responsible for the preparation of monthly, quarterly and annual GAAP financial statements. Is a primary contributor in the preparation of monthly, quarterly, and annual Board of Directors’ reporting, bank reporting, and any other compliance reporting.
- Responsible for remaining abreast of emerging accounting literature and developments. Also, responsible for researching and monitoring complex accounting issues that impact the company and for developing an accounting position for the Company.
- Responsible for preparation and management of the Audit Committee Meetings.
- Assists the CFO and CEO with any other projects as assigned.
Essential Job Qualtifications:
Education:
BA/BS Accounting/Finance required; CPA and MBA are highly desirable.
Experience:
Successful track record as a Controller; ten plus years of experience with some experience in the software industry; public accounting experience in an audit capacity preferred.
Essential Knowledge, Skills & Abilities:
- Comprehensive knowledge of General Accepted Accounting Principles
- Software revenue recognition experience
- High attention to detail and timeliness with proven ability in managing timelines
- Strong leadership and communications skills
- Ability to effectively manage multiple projects and prioritize work for the staff
- Proven ability to analyze complex technical accounting material
- Ability to assimilate information from a variety of resources, analyze information and recommend courses of action to be taken
- Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving and results
- Advanced Excel skills, Intermediate Microsoft Office applications
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Financial Planning and Analysis– Nevada City, CA:
The Analyst for the Financial Planning and Analysis role will provide financial analysis and decision support on a wide range of business issues to functional groups across the enterprise. This position will be responsible for implementing, and managing the processes that support business decisions, including the development of financial forecasts and analyses, generating internal management reports, monitoring key performance indicators, and driving profit improvement projects to implementation and resolution.
Essential Job Results:
The following reflects the essential functions for this job but does not restrict the tasks that may be assigned
- Provide executive management with clear reports and analysis on performance trends, profit drivers, risks, and opportunities.
- Develop and maintain complex budget, cash flow and business forecasting models that incorporate current business trends and operating strategies.
- Prepare monthly management reports, forecasts and analyses.
- Collaborate with the management team to develop annual operating and capital budgets and rolling financial forecasts that incorporate current business trends and strategies.
- Respond to ad hoc issues and problems raised by departmental managers to drive issue investigation, analysis and resolution.
- Develop comprehensive performance analysis and decision making reporting for business managers across the organization.
- Participate in the long range planning process and development of associated financial models.
- Lead automation of models and processes which result in streamlining forecasting, month-end and repetitive reporting.
- Conduct ad hoc analysis and build financial models as requested.
Essential Job Qualtifications:
- Bachelor's degree in finance/accounting or related field.
- CPA/MBA preferred.
- Previous experience as a financial analyst in a corporate setting.
- Must be able to make decisions and solve problems that are general in nature and for which there are precedents.
- Strong analytical and problem solving skills.
- Effective written and verbal communication skills.
- Ability to work independently and as a team member with excellent interpersonal skills.
- Excellent time management skills.
- High level of proficiency with Microsoft Excel.
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Sales
Regional Sales Manager – Western Region (New Technology):
Location: San Francisco Bay Area
The Bay Area Sales Manager will be responsible for the following activities:
- Manage direct sales, dealer and system integrator sales in the Northern California region of the United States, with an emphasis on customers such as Cisco, Google, Yahoo, involved in internet and mobile video.
- You will meet with customers to present and demonstrate Telestream products and services to prospective end-users for purchase.
- As the RSM, you will consult with customers on best practices and workflows associated with Telestream workflow and transcoding products and applications.
- The RSM will work actively with the Western region Sales Engineer to determine the proper product and techniques required by customers in the internet, mobile, and enterprise video marketplace.
Essential Job Qualifications:
- Minimum of 5 years technical sales experience within the stated market/region is required.
- Proven record of exceeding sales quota
- Strong working knowledge of enterprise software, with an emphasis on video applications.
- Fundamental understanding of contemporary video and audio compression products and applications.
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Regional Sales Manager – Southeast Region (Federal Markets):
Location: Washington, D.C. Metro Area
The Federal Sales Manager will be responsible for the following activities:
- Manage direct sales, dealer and system integrator sales in the Federal agencies and market segments of the United States.
- You will meet with customers to present and demonstrate Telestream products and services to prospective end-users for purchase.
- As the RSM, you will consult with customers on best practices and workflows associated with Telestream workflow and transcoding products and applications.
- The RSM will work actively with the Telestream Sales management and Product team to determine the proper product and techniques required by customers in the Federal marketplace.
Essential Job Qualifications:
- Minimum of 5 years technical sales experience within Federal Government customers and systems integrators required, with Security Clearance preferred.
- Proven record of exceeding sales quota
- Strong working knowledge of enterprise software, with an emphasis on video applications.
- Fundamental understanding of contemporary video and audio compression products and applications.
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Sales Engineer – Latin America (Federal Markets):
The Latin American Sales Engineer will work closely with Account Executives soliciting business requirements, identifying areas of opportunity, evolving a sales strategy, developing detailed proposals and responses, executing compelling technical demonstrations, assisting with execution of system deployments and integration plans, providing on-site troubleshooting.
In addition the Sales Engineer has to provide ongoing feedback to the product management team. The ideal candidate has a track record of successfully specifying system architectures, delivering solution demonstrations, managing the implementation and deployment, and providing exceptional customer service.
Essential Job Qualifications:
- A minimum of four to six years real world experience in the design and implementation of production and broadcast systems
- Demonstrated ability to communicate technology, product, and application expertise to account sales team, prospects, and customers
- Experience with digital video and audio, video servers, compression technology, and infrastructure requirements
- Previous technical experience including knowledge of Microsoft Windows Server administration and IP networking technology
- Outstanding interpersonal, written and verbal communication, organizational, and problem solving skills
- Must show an ability to work effectively with resellers across the Latin America region
- Ability to trouble-shoot complex IP network, audio, and video problems
- Must be comfortable working remotely
- A willingness to travel (up to 50%) and often work unusual hours
- Candidate should be proficient in Spanish and/or Portuguese
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Support
Renewal Support Specialist – Nevada City, CA:
Essential Job Results:
- Documents and tracks status of inquiries and coordinates appropriate responses requiring judgment to ensure customer satisfaction.
- Ensures the timely and efficient processing and quoting of renewals and maximizing renewal revenue opportunities.
- Proactively win back lost and delayed contracts and sell consolidated renewals to increase revenues as directed.
- Work with our distribution channel and channel partners to ensure that they are accurately quoting and capturing renewal revenue.
- Works closely with the internal and external sales and technical teams to create a united front to the customer and to identify other revenue opportunities.
- Generates and presents reports as directed.
- Resolves customer issues through appropriate escalation process to resolution.
- Other duties as assigned.
Essential Job Qualifications:
- College degree or equivalent experience.
- Two to Four years' experience in selling, quoting, renewing, and closing contracts in a fast-growth technology environment.
Essential Knowledge, Skills & Abilities
- Self-starter with excellent organizational, administrative and interpersonal skills.
- Proven experience with renewal quoting process.
- Has knowledge of commonly used concepts, practices, and procedures within support field.
- Ability to assess customer information determines and addresses problem areas, formulate solutions, and presents solution effectively.
- Excellent communication skills (oral and written) and professional phone skills required.
- Ability to work on strict and short deadlines, able to set priorities and deal effectively with shifting priorities.
- Ability to assimilate information from a variety of resources, analyze information and recommend courses of action to be taken.
- Ability to work with others as a team member across a diverse organizational structure.
- Advanced Microsoft Office application skills.
- Working knowledge of CRM systems.
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Support Services Tech III – Nevada City, CA:
This position is for Monday – Friday 4:00PM – 1:00AM PST
Training schedule will be Monday – Friday 9:00AM – 6:00PM for approximately 4 months
- Follow department case management guidelines using internal Customer Relations Management software.
- Answer incoming phone calls from customers and handle per department guidelines.
- Troubleshoot any customer complaints for any WorkGroup & Enterprise product to the point of resolution.
- Maintain expert level knowledge of all WorkGroup & Enterprise products.
- Ability to replicate customer issues in the Telestream Lab environment.
- Promptly escalate unresolvable customer issues to the department Escalation Specialist.
- Travel to customer sites to provide on-site support as needed.
- Mentor and train Tier I and Tier II technicians as needed.
- Provide product training to internal employees as well as Telestream customers.
- Provide trade show support (e.g. set-up, tear down, product demonstrations).
- Contribute to the internal knowledge base in the Wiki.
- Independently use available resources (e.g. using on-line resources, the internal Wiki, JIRA) to find answers to questions that pertain to the quality and design of Telestream’s various software/hardware products.
- Maintain calm, patient and professional attitude with all customers.
- Attend and participate in staff meetings.
- Perform other duties as assigned by manager.
Required Skills, Knowledge, Abilities:
Qualifications:
- High School Diploma plus two years college coursework or equivalent work experience.
- Expert proficiency with Microsoft Office: Excel, Word and Outlook.
- Minimum of three years of relevant customer service experience.
- Expert technical knowledge of Mac Operating Systems (including OSX and Leopard) and Windows Operating Systems (including Win 2000, 2008 and XP).
- Expert technical knowledge of Networking and Digital Video Technology.
- Expert technical knowledge of the basic functions of broadcast servers and editing systems.
- Solid understanding of:
◊ Closed Captioning
◊ Time Codes
◊ Video Interlacing
◊ VANC (HD Closed Caption Format)
◊ HD Conversions (UP/DOWN/CROSS Conversions)
- Maintain current, detailed knowledge of Telestream's product line.
- Punctual, reliable attendance is required.
- Ability to communicate effectively with customers, fellow employees and management.
- Ability to set priorities.
- Strong written and verbal communication skills
- Ability to complete multiple tasks and projects within deadlines.
Physical/Mental Requirements:
While performing the duties of this job, the employee is frequently required to do the following:
- Coordinate multiple tasks simultaneously.
- Collect, interpret, and/or analyze complex data and information.
- Understand and respond to a diverse population.
- Must be able to hear accurately to deal with phone calls in a noisy environment.
- Sit for long periods of time.
- Utilize visual acuity to operate equipment, read technical information and/or use a keyboard.
If you are interested and your qualifications match the above, please submit your resume and cover letter today!
Telestream is an equal opportunity employer.
Internships
Challenging Internships Available in a Dynamic Video Technology Company:
Telestream is a dynamic, fast-growing company that provides products throughout the entire digital media lifecycle, from capture to viewing, for consumers through high-end professionals, Telestream products range from desktop components and cross-platform applications to fully-automated, enterprise-class digital media transcoding and workflow systems. Give yourself an edge over the competition by leveraging the many opportunities available for learning. The great thing about engaging as a Telestream intern is that the work environment is fun and exciting! You will be working with leading video industry professionals and obtaining valuable training in cutting-edge technologies. Internship experiences give you extremely valuable insight into how specific technology or software works, how video product development happens, and how you can tap into your technical potential.
If you are interested, please submit your resume and cover letter today!