Administer Accounts


Users submit jobs to FlipFactory via an account. You must have at least one account for users to log on and submit jobs. You may create multiple accounts to organize how end users utilize FlipFactory - for individuals, departments, TV shows, newscasts, SD to HD conversions, mobile media, special projects, etc.

FlipFactory allows you to tailor each account for specific functionality, such as read-only permission, or sign-off permission for deleting media, for example.

Accounts also provide privacy and authentication. Users must log on to create or manage factories and submit or monitor jobs. Each user can only view, edit and use the factories built under their user ID, and can only see jobs submitted to factories in their account, under their user ID.

When you click Administer Accounts, FlipFactory displays the Administer Accounts window.

The Administer Accounts window displays a table of all accounts in this FlipFactory, and properties for the selected account. The Create, Delete, Export and Save icons are in a toolbar at the top of the window. To sort any column in the list, click on the column title - you can sort in ascending or order. The arrow indicates the sorted column and its order.

Creating a New Account

To create a new account, click the New Account icon (the icon on the far right of the tool bar, at the top of the Administer Accounts window).

FlipFactory displays the Create a User Account window.

In the Create a User Account, complete these fields:

User Login Name: The name that appears in the accounts list popup menu. Enter up to 32 letters and numbers; spaces and other special characters are not allowed.

Personal Name: Used in notification emails as the Users name.

Password: Used to log in from the console. Password is optional, but recommended when you create more than one user for security.

Forwarding Email Address: Used when sending email notification of started and/or completed jobs. Enter the email address of the person that should be listed as the from email address for this account.

Click Save to create the account, or click Cancel to close the window. Once you create an account, you can select it to display account details and update them as required.

You must close the Administer Accounts window to update the console's user dropdown menu and you can log on to the new account.

Updating an Account

As an Administrator, you can make changes to any account. Users can also make changes to certain properties -login name, password, personal name, forwarding email address, and email Monitor notification directly in the Manage Factories window when the account icon is selected (the top icon, named with the account name).

Select the account in the list to display account details and update them.

Monitors (Send me email when monitors go offline): Check Send me email when monitors go offline to cause FlipFactory to send an email to the address specified in Forwarding Email Address each time a monitor in a factory in this account goes offline or becomes disconnected.

Permissions (Read Only): Check Read Only to prevent the user from creating or deleting factories in this account, or making changes to existing factories. You may use this to lock an account for production use after you have set up the factories exactly the way you want them.

When Read Only is checked, the user may use the factories, but he is not allowed to make changes without your knowledge.

Other (Delete Requires Sign-off): Check Delete Requires Sign-Off to display an Approve/Reject window when the user attempts to delete a completed job. This feature is used primarily for TrafficManager installations.

When a user account has Delete Requires Sign-Off checked, the delete icon in the Job Status toolbar changes to a check-off symbol. When the user selects a job and clicks the delete icon, FlipFactory displays a dialog.

The user supplies the name granting authority or rejecting the request and clicks OK to continue. FlipFactory generates an email to the Administrator, containing job details and notification of approval or rejection as an audit.

Submit Job (Use Simple Job Submit Window): Check to display the Simple Job Submit window, which displays only a list of factories in the account, and a Source control permitting the user to select a file or stream type, and then select the file to flip.

Modify the details (except for the account name, which may not be modified), and click the Save icon (disk image - left icon in toolbar) to save the new account information.

Exporting an Account

You export an account when you want to copy all factories and their settings to an XML document for backup or transfer to another FlipFactory database or to Telestream for customer service.

To export an account, select the account to export. Then, click the Export icon to display the File Save dialog. Select a destination for the XML document (and optionally rename it), then click Export. When the XML document has been saved, you can import it into another FlipFactory database, save it for later use, or send it to Telestream for support, for example.

Deleting an Account

To permanently remove an account, select the account name in the account list. Click on the Delete icon. Click OK in the confirm dialog to erase the account, including all factories that exist in this account.

CAUTION

When you delete an account, it is a permanent operation. FlipFactory removes every factory created by this account from the database. Be certain that you understand the consequences of your action before proceeding. You cannot delete an account when a job is executing, or a monitor in any account factory is active.

Creating or Updating Job Status Access Files

You can create files to install on other computers, for displaying stand-alone Job Status windows.

To create the files and installer, select an account and then click the Create/Update User Job Status Access Files toolbar button in the Administer Accounts window.

FlipFactory creates the necessary JNLP and HTML files for the selected user. After creating the files, FlipFactory displays a confirmation dialog with the URL link for installing it. If the user's account is set for Permissions: Read Only the standalone Job Status window will be in Read Only mode for that user.