To configure system settings for your environment, launch the FlipFactory console. Click System Settings to display this window.

NOTE: Most System Settings have a tooltip - a brief description of their purpose and usage. To display tooltips, hold the mouse over the control you're interested in learning about. For example, hover your mouse over the System Setting window's title (e.g. "System Administrator Email") to see this description.

Caution: Closing windows in the FlipFactory console without saving your changes, causes your changes to be lost. Always click the disk icon to save changes before closing console windows.

Toolbar Icons

Save. Click to update the registry entries before closing the window. This icon is active when changes have been made.

Email Technical Support. Click to email system information immediately to Telestream Technical Support. To send an email with FlipFactory settings to Telestream Tech Support for assistance, click the Email Settings button in the toolbar. When you click the button, FlipFactory displays an email address window.

Check the options for sending the email, and also copying the files listed below to a SupportInfo folder.

Make your selections and click OK to collect the system information per your choices, and send the email to the address you specified. The following files and information are sent to the address:

Logs are created on each FlipFactory server according to the location specified in the registry by the pattern value in HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs\net\telestream\flip\engine\logging. The default value is C:\Program Files\Telestream\FlipFactory\engine%g.log.

FactoryArray Systems

When you click Email Technical Support and select the Copy or Both option, engine logs and std*.log files from all FlipEngines in the array are copied to the SupportInfo folder (in subdirectories named after each host) on the FlipFactory server executing the command.

General Settings

Capability File. Identifies location of capabilities file, primarily used to identify this FlipFactory server's capabilities, and store the metadata labels. This file is written each time the FlipEngine starts.ClipMail Pro users can click the FlipFactory Metadata button to retrieve the set of metadata labels for this FlipFactory. Then, they can fill the metadata labels out before sending a job to the FlipFactory, guaranteeing proper interoperability.

System Administrator Password. By default, there is no administrator password. To set a password, enter it in this field, then save the window and close the console. FlipFactory encrypts the password and saves it in the registry.

When an administrator password is in effect, the first time each session you click an administrative function, you'll be required to enter the administrator username (by default: administrator, changeable in registry) and no password. To reset the password outside of the console, you must delete it from the registry.

System Administrator Email. The email address of the person who should be notified when FlipFactory needs to send emails to notify of impending license expirations, etc.

Database Server. When located on same server as the target FlipEngine, identified as localhost. When located on a separate network server, specified by the workgroup or host name, or IP address.

When this FlipEngine is part of a FlipFactory group or a FactoryArray, enter the host name or IP address of the server where the group database is located or enter the virtual IP address assigned to the FactoryArray Database Mirroring service, if utilized.

You must obtain an IP address (to use as a Virtual IP Address) from your system or network administrator. Enter the Virtual IP address in the Database Server field when installing and implementing the FactoryArray Database Mirroring service.

Specify Database Port. Check Specify Database Port to display the port field. Check and modify the port only when you did not name the instance FLIPINSTANCE.

Require Subject in Submit Job. Check this option when you require all manually submitted jobs to have a string in the Subject line.

FlipEngine HTTP Host. Fully-qualified URL of FlipEngine when accessed via HTTP.

HTTP Port. Port address of the FlipEngine database when accessed via HTTP.

Incoming SMTP Server Domain Name. Provides SMTP service for incoming emails, such as the Email/ClipMail monitor. Enter the domain or host name where the SMTP email server is running.

Incoming SMTP Port. TCP/IP port listening for connections to the incoming SMTP server.

Incoming SMTP Port. TCP/IP port listening for connections to the SMTP server.

Outgoing SMTP Host. Provides authenticated SMTP service for outgoing emails, such as notifications. Enter the domain or host name where the SMTP email server is running. Used when the SMTP server is not local to this domain, and is used to bounce messages to a different network.

Outgoing SMTP Port. TCP/IP port the SMTP server uses to send email.

Outgoing SMPT Host Requires Authentication. Check when your outgoing SMTP server requires authentication before sending. Displays Username and Password fields for entry.

Flip Server Limit. Maximum simultaneous transcodes (task slots) allowed per server. Default: 4.

Telestream recommends setting the Flip Server limit to match the number of processors on the server, then experimenting with performance. If you set the limit too high, you may cause inefficiencies by adding unnecessary context-swapping overhead. A higher number may be appropriate for many small jobs; a lower number is suggested when you have fewer, larger jobs (involving input clips that are a few minutes in duration or longer). For more details, see the chapter entitled Customizing FlipFactory, in the FlipFactory User's Guide.

Note: You must restart the FlipEngine service for Flip Server Limit changes to take effect.

Advanced Settings

Advanced settings are organized by category. Select a category from the dropdown menu and proceed.

Engine

Automatic FlipScan Processing. When checked, FlipFactory automatically creates a FlipScan label and populates it.

Recover Jobs. Enter the text value `on' to have the FlipEngine attempt to restart jobs that were in process when the FlipEngine failed or stopped. These jobs remain in the database, marked as in-process. If unchecked, these jobs are ignored when FlipFactory restarts. Enter `off' to disable job recover. Enter `registry' to set up the Recover Interrupted Jobs option in the registry. For details on these registry entries, contact Telestream Customer Service.

Database

Automatic Account Upgrade. Check to (on FlipEngine startup) parse existing or newly-imported accounts and upgrade them with the current options and settings. Before making changes, FlipFactory saves an archive XML account file in C:\Program Files\Telestream\FlipFactory\XML\Accounts\backup, with a timestamp. You can revert to this account at any time - see the FlipFactory User's Guide for details on importing accounts.

Expiration Cycle Time. This value determines how often the purge process runs to remove expired jobs from the database.

Expiration Frequency. This value determines how old expired jobs must be before they are purged from the database.

SQL Memory Size. This value determines much RAM is dedicated to the SQL Server process for FlipFactory. The optimum size depends on the amount of jobs submitted and how long you keep them before purging.

Delivery

Concurrent Deliveries Limit. This value determines how many files from completed jobs that can be in the Delivery process at any one time.

Debug XML. When set to a qualified path (C:\Program Files\Telestream\FlipFactory\DeliveryMsg, for example), for each delivery, the MDML Delivery Message (an XML file) is saved in this location. For details on the MDML format, see the FlipFactory SDK.

Input Queue Size. This value limits the number of completed jobs that can be put directly into the delivery queue while awaiting delivery.

Monitor

Command Queue Size. This value limits the number of jobs in the Monitor input queue. This value is only used for shutdown requests and jobs with errors.

Cycle Time. This value determines how frequently jobs are processed once accepted.

Debug XML. When set to a qualified path (C:\Program Files\Telestream\FlipFactory\MonitorMsg, for example), for each delivery, the MDML Monitor Message (an XML file) is saved in this location. For details on the MDML format, see the FlipFactory SDK.

Use House ID for Subject. Check to map the House ID to the Job Subject line, instead of using the ISCI Code (TrafficManager).

Notify

Concurrent Notifications Limit. This value determines how many files from completed jobs that can be in the Notification process at any one time.

Debug XML. When set to a qualified path (C:\Program Files\Telestream\FlipFactory\NotifyMsg, for example), for each delivery, the MDML Monitor Message (an XML file) is saved in this location. For details on the MDML format, see the FlipFactory SDK.

Input Queue Size. This value limits the number of completed jobs that can be put directly into the Notify queue for processing.

Remote

Take Over on Shutdown. Check to enable other FlipFactory servers in the FactoryArray to take over all jobs and monitors currently running on this FlipEngine service, when this FlipEngine service terminates for any reason.

Transcode

Concurrent Transcodes Limit. Enter the number of concurrent jobs that can be in transcode at the same time. For details on setting transcode limits, see the FlipFactory User's Guide.

Follow Flip Server Limit. When checked, FlipFactory obeys the Flip Server limits set in System settings, causing the internal transcode queue and the simultaneous job limit to both be controlled by the FlipServer limit. When unchecked, you can over ride the transcode queue size and limit.

Input Queue Size. This value limits the number of localized jobs that can be put into the queue awaiting transcoding.