Check out these Episode activation tutorials

Mac OS X

Windows

Here are some of the most common license activation questions:

Problem:
Episode reports a license error, but I have a valid license.

Solution:
The license file may be corrupted. Please do the following:

First, deactivate your license:

  • Mac: Go to Episode > Preferences > License > -
  • Windows: Go to Tools > Preferences > License > Deactivate

Then, close Episode.

Next, delete the Episode Node.XML file from the Episode application data folder:

  • Mac: ~/Library/Application Support/Episode/
  • Windows XP: C:\Documents and Settings\All Users\Application Data\Telestream\Episode 6\Node.xml
  • Windows Vista/7: C:\ProgramData\Telestream\Episode 6\Node.xml

Now, restart Episode, and reactivate your license:

  • Mac: Go to Episode > Preferences > License > +
  • Windows: Go to Tools > Preferences > License > Activate

Problem:
When trying to activate the license, the program displays "The maximum number of activations has been reached" appears. How do I fix this?

Explanation:
Our software End User Licensing Agreement (EULA) states that you may only have your license activated on one (1) computer at a time

Solution:
To activate your single license on a second computer you must first deactivate the license on the original machine and install and activate the license on your second system.

Here is some helpful information on how to deactivate and activate your license:
How to deactivate your license on Episode