Problem:
When trying to activate the license, the program displays "There has been a licensing problem. ESellerateErr -2009."
Solution:
Please download Flip Player. Once you install Flip Player into your Applications, Launch Flip Player > Preferences > License > Click the lock "bottom left" > Enter Serial Number".
Once you activate, open your Flip4Mac 3.3.x.dmg and run the installer. You will NOT be asked to enter a serial number since you have already activated. Once the installer has successfully completed, you should have access to viewing windows media files.
Problem:
When trying to activate the Flip4Mac license, the "Activate" button remains grayed out.
Solution:
To fix this activation issue you MUST install Flip4Mac v3 to activate. If Flip4Mac software version 2 is still installed the v3 serial number will not activate.
If you do not have this version installed, please follow the instructions below:
If the activate button continues to be grayed out, please contact support
Problem:
When trying to activate the license, the program displays "There has been a licensing problem. Engine could not be not installed (-2003)."
Solution:
To fix the Engine error, please delete the following files and run the engine updater:
Problem:
When trying to activate the license, the program displays "The maximum number of activations has been reached" appears. How do I fix this?
Explanation:
Our software End User Licensing Agreement (EULA) states that you may only have your license activated on one (1) computer at a time.
Solution:
To activate your single license on a second computer you must first deactivate the license on the original machine and install and activate the license on your second system.
You can reset your license by:
Here is some helpful information on how to deactivate and activate your license.