There are several ways to get help

Look for answers in our FAQs.


Submit a Support Inquiry (depending on your support contract and problem severity, we will respond to your request within 2-8 business hours).


For those with current maintenance contracts, if you still need help, you can also email or call:
UK: or call +44 (0)117 325 8700 (GMT/BST timezone)
USA: or call 615-756-3360 (CST timezone)