Need help with Video Test & Synchronization Products?

You've come to the right place

Need help with Video Test & Synchronization Products?

You've come to the right place

Need help with Video Test & Synchronization Products?

You've come to the right place

This page is for the following products: PRISM, Waveform Monitors, Signal Generators, and MPEG Analyzers. For all other products, please navigate to the respective products on our website.

Register your PRISM   Click here to register your new PRISM (wait a few seconds for the registration form to load).

How to Get Help

1
Submit a Support Inquiry (depending on your support contract and problem severity, we will respond to your request within 6-16 business hours).

 

2

Call us at the following numbers between 6AM – 6PM PST, Monday – Friday.

US/Canada toll-free 1-844-219-5329
Outside of US/Canada 1-503-967-9833

 

3

 

4
If you need RMA, repair or calibration assistance with PRISM, Waveform Monitors, Signal Generators or MPEG Analyzers, please contact TEK Service at 1-800-833-9200 (option 2) or www.tek.com/rma-request.

Documentation