Check out this tutorial to learn how to activate your Wirecast product:

Here are some of the most common license activation questions:

  • Wirecast for Mac License Errors

    Problem:
    When applying my license, I receive a license error.

    Solution:
    If you are running into a Wirecast activation error, please try the following instructions.

    First, deactivate your serial number by going to Preferences > Licenses > Deactivate License.

    Then, please quit Wirecast:

    • Delete the following files:
      ◊  HD> Library> Preferences>net.telestream.wirecast.plist
      ◊  User> Library> Preferences>com.varasoftware.wirecast.plist (if Available)
      ◊  User> Library> Preferences>Vara Software folder (if Available)
    • Restart your computer.
    • Launch Wirecast and activate your license.

    After deleting these folders, you should be able to activate successfully. If you continue to have difficulty, please contact Telestream Desktop Support.

  • Wirecast for Windows/PC License Errors

    Problem:
    When applying my license, I get an activation error.

    Solution:
    If you are running into a Wirecast activation error, please try the following instructions.

    First, deactivate your serial number by going to Preferences > Buy/Upgrade > Deactivate License.

    Then, please quit Wirecast and uninstall from the Add/Remove Programs in your Control Panel:

    After deleting these folders, you should be able to activate successfully. If you continue to have any difficulty with your license, please contact Telestream Desktop Support.

  • -25005 Maximum Activations Error

    Problem:
    When trying to activate the license, the program displays "The maximum number of activations has been reached" appears. How do I fix this?

    Explanation:
    Our software End User Licensing Agreement (EULA) states that you may only have your license activated on one (1) computer at a time

    Solution:
    To activate your single license on a second computer you must first deactivate the license on the original machine and install and activate the license on your second system.

    Here is some helpful information on how to deactivate and activate your license:
    How to deactivate your license on Wirecast

Have more questions?

Visit our Wirecast Knowledge Base.

Current Versions

Wirecast 6.0.1 available
Download now  |  Release notes

Wirecast Cam
A free iOS 8 app for Wirecast 6 that lets you use any iPhone (4s or newer) or iPad on your WiFi network as an ingest source into Wirecast.
Download Wirecast Cam App for iOS 8

Previous Releases

For Mac OS X 10.7 through 10.10
Wirecast 5.0.4  |  Release notes

For Windows 7 and 8
Wirecast 5.0.3  |  Release notes

For Mac OS X 10.6 through 10.9
Wirecast 4.3.2  |  Release notes

For Windows XP, Vista and 7
Wirecast 4.3.1  |  Release notes

For access to previous versions of
Wirecast, please contact support.

Ustream Producer Support

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