When applying my license, I receive a license error.
If you are running into a Wirecast activation error, please try the following instructions.
First, deactivate your serial number by going to Preferences > Buy/Upgrade > Deactivate License.
Then, please quit Wirecast and uninstall from the Add/Remove Programs in your Control Panel:
- Delete the following files:
◊ HD> Library> Preferences>net.telestream.wirecast.plist
◊ User> Library> Preferences>com.varasoftware.wirecast.plist (if Available)
◊ User> Library> Preferences>Vara Software folder (if Available)
- Restart your computer.
- Launch Wirecast and activate your license.
After deleting these folders, you should be able to activate successfully. If you continue to have difficulty, pelase contact Telestream Desktop Support.