Get FREE Updates with Standard Support
Once you buy a license of Wirecast, you’ll get all software updates free as long as you have an active support subscription. Each new license of Wirecast software comes with a ONE YEAR subscription to Standard Support.
Every year, you can renew your Standard Support subscription for $99 and you’ll continue to receive all software updates and bug fixes free, PLUS access to our professional customer support specialists.
What you get with Standard Support
- Email Support
- Online Case Submission (8am–5 pm PST)
- < 8 business hour response time target
- Access to Forum Community support, On-demand Training, and Knowledge Base
- Access to built-in Stock Media Library
- Free Software Updates
Standard Support Renewal: $99*
*If you let your support lapse/expire, the support renewal will increase to $199.
How to Update
Note: Wirecast 13.1.3 is only supported on macOS Mojave 10.14 and higher.
Note: Wirecast 13.1.3 is only supported on Windows 10 version 1803 and higher.
STEP 1:
Check if your support subscription is active
If you have an active support subscription, you can update for free. Simply DownloadDownload and install Wirecast 13, and you will automatically have access to all the new features of Wirecast 13.
If you do not have an active support subscription – go to Step 2.
STEP 2:
Check the version of Wirecast you have
Select “About Wirecast” in the Wirecast Menu on Mac or the Help Menu on Windows
STEP 3:
Update to Wirecast 13.1.3
Wirecast 8 or higher
If you are on version 8-13 and don’t have active support, RENEW your support from STEP 1, and then you can get updates free.
Wirecast 4 thru 7
If you’re on version 4-7, then there will be a one-time upgrade fee. Once you upgrade, you will receive all future updates and upgrades for 1 year after your purchase. Better still, after that it’s just $99/year to always have the latest version of Wirecast.
Upgrade Pricing
- Wirecast Studio 4–7 → Wirecast Studio 13 = $199
- Wirecast Studio 4–7 → Wirecast Pro 13 = $399
- Wirecast Pro 4–7 → Wirecast Pro 13 = $299
1. DownloadDownload and install Wirecast 13, select Preferences from the "File" (Windows) or "Wirecast" (Mac) Menu and switch to the Licenses tab. Click Upgrade to access the Telestream store and select the product you want to upgrade to.
Note: In order to obtain the upgrade pricing from Wirecast versions 4, 5, 6 or 7, your license key must be activated in the Wirecast Preferences > Licenses panel of your previous version before initiating the upgrade process to Wirecast 13. Failure to ensure your older version is activated will result in upgrade pricing not being offered in the application.
2. Once your order is complete, you'll automatically have access to all the new features of Wirecast 13, depending on your license level.
Note: If you are upgrading from Wirecast 7, you will retain the same license key. If you are upgrading from Wirecast 4, 5 or 6, you will receive an entirely new license key due to a licensing system change.
Wirecast 1 thru 3
If you are on Wirecast version 1-3, we don’t have any upgrade pricing available. Please purchase a new license of Wirecast starting at $599.
Wirecast Play for YouTube 4 thru 6
If you are on Wirecast Play for YouTube version 4-6, we don’t have any upgrade pricing available. Please purchase a new license of Wirecast starting at $599.
Move up to Wirecast Studio or Wirecast Pro
Upgrade to Wirecast Studio from Wirecast One
When you need more features, Wirecast Studio includes all features of Wirecast One and adds features such as:
- Unlimited inputs (cameras, microphones, etc.)
- Unlimited destinations (Facebook, YouTube, Twitter, Periscope, RTMP, etc.)
- Up to 2 remote guests via built-in Wirecast Rendezvous conferencing
- Custom transitions
- 100+ titles, graphics and overlays
- Integrated Stock Media Library—over 500,000 unique, high quality media assets (included with every active support subscription.)
- Includes a FREE copy of NewBlue Titler Live Express (a $149 value).
- See a complete list of features
Upgrade Instructions
- Open Wirecast 13, select Preferences from the "File" (Windows) or "Wirecast" (Mac) Menu and switch to the "Licenses" tab.
- Click "Upgrade" to access the Telestream store and select "Wirecast Studio".
Wirecast Studio Upgrade Pricing
- Wirecast One 13 → Wirecast Studio 13 = $99 *
*Includes 1st year of Standard Support
Upgrade to Wirecast Pro from Wirecast One or Wirecast Studio
When you need advanced features, Wirecast Pro includes all features of Wirecast Studio and adds features such as:
- Expanded inputs (Teradek, IP/network cameras and streams)
- Expanded outputs (baseband SDI/HDMI output, 17-channel multi-viewer, NDI program output)
- Expanded audio capabilities
- Sports Production (instant replay, ISO recording, scoreboards)
- Virtual sets and backgrounds
- PTZ camera control
- Up to 7 remote guests via built-in Wirecast Rendezvous conferencing
- Includes a FREE copy of NewBlue Titler Live Present (a $299 value).
- See a complete list of features
Upgrade Instructions
- Open Wirecast 13, select Preferences from the "File" (Windows) or "Wirecast" (Mac) Menu and switch to the "Licenses" tab.
- Click "Upgrade" to access the Telestream store and select "Wirecast Pro".
Wirecast Pro Upgrade Pricing
- Wirecast One 13 → Wirecast Pro 13 = $299 *
- Wirecast Studio 8–13 → Wirecast Pro 13 = $200 *
- Wirecast Studio 4–7 → Wirecast Pro 13 = $399 *
*Includes 1st year of Standard Support