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In an effort to provide support to a wide range of customers, we have agreed to support the latest capture card and devices in the industry. The challenge is meeting the support needs for all of our customers.
As of September 6th, 2017, we will be dropping support for HDV Firewire since it is an obsolete technology. The industry has moved on with USB, HDMI and SDI devices and due to the small numbers of customers still using firewire devices, we have decided to end support in Wirecast 8 and future versions.
Below are some options available to you:
In an effort to meet the new iOS requirement of 64 bit applications, Wirecast Go 2.0 will replace Wirecast Cam as the new mobile live streaming production app.
As of September 6th, 2017, Wirecast Cam will be discontinued and no longer available for download. You may continue to use the app installed on your iOS, but will no longer have access to re-download or receive support. If you update to iOS 11 when it is released, Wirecast Cam will no longer function.
Moving forward we highly recommend you install Wirecast Go 2.0 as your new app for mobile live streams.
Wirecast Go 2.0 is compatible with Wirecast 8 and above. Wirecast Play and earlier versions of Wirecast will not be compatible with the latest release of Wirecast Go. Consider upgrading to the latest version of Wirecast to take advantage of the many new features, including a native integration with Rendezvous.
Wirecast and Switch are cross platform licenses. You can activate your license on both Mac and Windows. ScreenFlow is Mac only.
If you purchased online, please complete the form below noting the email address you used when you purchased the software. If you purchased through a reseller, you will need to contact the reseller to recover your license.
Our educational discount program provides a 10% discount to faculty and administrators of qualifying educational institutions for online purchases of ScreenFlow and Wirecast. To apply for the discount, click here.
Our non-profit discount program provides a 10% discount to qualifying non-profit organizations and companies for online purchases of ScreenFlow and Wirecast. To apply for the discount, click here.
We offer volume discount pricing for Desktop products as shown below:
We provide two options to purchase:
If you purchased online, please complete the form below noting the email address you used when you purchased the software. If you purchased through a reseller, you will need to contact the reseller to recover your license.
At Telestream, we strive for your complete satisfaction. If you are not completely satisfied with any Desktop Software Application* you purchased from our online store, we are happy to offer a 100% refund within 30 days of purchase. Please fill out our Refund Request form.
*Does not include Wirecast Gear, Wirecast Subscriptions or Stock Media Library.
Our ecommerce partner, 2Checkout, collects tax from all states except California, Florida, Georgia, Maryland, Nevada, and Oklahoma.
If you purchased online, please complete the form below noting the email address you used when you purchased the software. If you purchased through a reseller, you will need to contact the reseller to recover your license.
Click here to see the list of cameras and capture cards that Wirecast supports.
Due to the number of operating systems, hardware manufactures, and driver versions it is impossible to qualify all Camera’s and capture devices. If you don’t see your camera listed on our website you have we offer two recommendations.
Sure! Whether you are totally new to live streaming or you have a lot of experience with video and field production equipment, you will find something to help you in our Wirecast Example Setups.
Wirecast Pro adds Built-in Score boards, Pro Audio FX (including VST3 Effect Plugin Support), Built-in PTZ Controller for Robotic Cameras (VISCA over IP, NDI), Instant Replay, Virtual sets and backgrounds, and added input sources such as Teradek Cube, IP Cameras, and Web streams (RTMP, RTMPS, RTMP(e), RTSP, HTTP, and MMS).
Click here to view the Wirecast comparison chart.
Please click here to view all Wirecast Frequently Asked Questions.
For more information on Wirecast, please visit our resources page.
Although many screen capture programs function by designating a recording area, ScreenFlow does not. ScreenFlow captures the entire screen and all of its contents. This enables you to make use of the entire screen during the editing process in post-production.
When using a program which designates a recording space, you may unexpectedly move outside of this space due to a menu option or pop-up. If your recording space is preset, there is no way to recover this lost information. With ScreenFlow's reliance on post-production editing, you can move outside your area of focus when necessary.
If you are recording a small video area and you are concerned that a full screen recording will take up unnecessary disk space, ScreenFlow's adaptive recording method captures minimal information on parts of the screen where there is no action, so this has very little effect on file size.
Features: Because of Apple's Sandboxing restrictions, there are a few features that are we cannot make available in the Mac App Store version of ScreenFlow.
Pricing of Upgrades: Currently, paid upgrades are not possible on the Mac App Store, so we cannot provide the same upgrade pricing to Mac App Store customers that we provide to those who purchase on the Telestream web store. The upgrade price to ScreenFlow 4 for Telestream.net customers is $29. Mac App Store customers have the option of transferring their license to a Telestream license to get that upgrade pricing, or paying full price for ScreenFlow 4 on the Mac App Store.
Pricing: On our website, the price of ScreenFlow is USD $99. Our web store has a process that converts that USD price to local currencies daily. On the Mac App Store, we choose "Pricing Tier" 60 for our application, which is $99.99 USD. The App Store then converts that to local currency also.
Releases: If you buy from our website, you will often get software updates sooner. We have more control of releases on our website. When we have a new release/software update, we will generally upload it to our website immediately, and also upload it to the Mac App Store. However, the App store has an approval process that is out of our control. We have found that it takes anywhere from a few days to a few weeks for our app to be approved once uploaded.
Software bundles: We have more flexibility on our website, and may sometimes offer bundles for a discount. The app store does not give us the flexibility of doing that.
Please click here to view all ScreenFlow Frequently Asked Questions.
For more information on ScreenFlow, please visit our resources page.