How to Get Help

1
Look for answers in our Online Help and FAQs.
2
Submit a Support Inquiry (depending on your support contract and problem severity, we will respond to your request within 2-8 business hours).
3
Sign In to our Customer Portal to create and track Support Inquiries (depending on your support contract and problem severity, we will respond to your request within 2-8 business hours).
4
For those with current maintenance contracts, if you still need help, call our Enterprise support line at (877) 257-6245 ( US only) between the hours of 6am to 6pm Pacific Time Monday – Friday or your authorized reseller.