Depending on your support contract and problem severity, we will respond to your request within 2–8 business hours.
Standard hours for customers are Monday – Friday, 9am to 6pm CET for our customers in EMEA/APAC and 6am to 6pm PT for our customers in the Americas.
Start running quality and compliance checks within minutes without software installation or hardware provisioning.
Broadcast-grade media transformation in the cloud using the Telestream Media Framework.
Instantly create highly accurate captions and subtitles with Machine Learning based speech to text technology.
Fast and cost effective file transcoding in the cloud for web, multiscreen, broadcast and post-production.
Stores Management service is responsible for configuring all output stores and watch-folders used across all Telestream Cloud services.
Notifications service keeps you updated and helps monitoring status and progress of your Telestream Cloud jobs.