Wirecast Access Plans

Get FREE Updates & Upgrades for the year and Priority Response rates

Wirecast Access Plans

Get FREE Updates & Upgrades for the year and Priority Response rates

Wirecast Access Plans

Get FREE Updates & Upgrades for the year and Priority Response rates

Get Premium AccessKnowledge Base

Wirecast Insider Access

$119/yr

As a Wirecast Insider you'll get free Wirecast software updates and upgrades for an entire year. We are continuously improving Wirecast to keep you up to date in the world of streaming, so you’ll get new features as they come out. But that’s not all! As an Insider you’ll also get:

  • Eight business hour email response time to your support questions
    • Support hours are Monday – Friday, 8am to 5pm PT
  • Free access to the Stock Media Library – over 500,000 royalty free, unique media assets (videos, music, lower thirds, backgrounds and more) directly in Wirecast. That's a $360 value included!
  • On-demand video training from our extensive online library
  • Access to our knowledge base and community forum
  • Be the first to know about upcoming releases, tips and tricks, and everything Wirecast

Wirecast Premium Access

$299/yr*

Want a higher level of support? With Wirecast Premium Access you’ll get everything included in Wirecast Insider Access along with a fast pass to speak directly with a member of our customer support team. We provide you with:

  • Unlimited phone support
    • Support hours are Monday – Friday, 8am to 5pm PT
  • Four business hour support response time
  • Priority over all other open support cases
  • You will be eligible for Remote Access Services (RAS) – a fast and secure method of allowing a support technician to access your computer, identify the issue and resolve it quickly

Why sign up for our Wirecast Access Plans?

FREE Software Upgrades

Keep your Wirecast software up to date! If you are on an active access plan, you qualify for free software upgrades/updates throughout the year. This includes new features, enhancements, and major releases for the software.

Help When You Need it

Our experienced support team is just an email away with Insider Access! Let us assist you in resolving technical issues you may encounter in live video production or streaming. Get added phone support with a Premium Access plan.

Full Coverage the Whole Time

Insider Access and Premium Access plans keep you covered for 12 months effective immediately after you complete your purchase, with the option to renew each year.

Dive into the details

Insider Access

$119/year¹

Premium Access

$299/year

What's Included in Wirecast Access Plans²

Free Software Updates/Upgrades
Stay up to date with the latest features and bug fixes/enhances.
Online Case Submission (8am–5pm PT M-F)
Case Submission Response Time Targets vary between tiers.
Case Submission Response Time Targets
Premium Access customers will get Priority Response.
< 8 business hours
< 4 business hours
Self-Service Resources
Forum Community support, On-demand Training, and Knowledge Base
Free access to the Stock Media Library
Over 500,000 royalty-free, unique media assets (videos, music, lower thirds, backgrounds and more) directly in Wirecast. That's a $360 value included!
Phone Support (8am–5pm PT M-F)
Schedule a phone call and speak with a Wirecast expert.
Eligible for Remote Access Services (RAS) 
Allow a support technician to access your computer, identify the issue and resolve it quickly.
¹1st year Insider Access is included in the purchase of Wirecast Studio and Wirecast Pro. Renew yearly for $119, or upgrade to Premium Access for $299/year.
²Wirecast Access Plans are only available for Wirecast 9 and higher. If you are interested in updating to the latest version of Wirecast, please click here.

Insider Access

$119/year¹

What's Included in Wirecast Access Plans²

Free Software Updates/Upgrades
Stay up to date with the latest features and bug fixes/enhances.
Online Case Submission (8am–5pm PT M-F)
Case Submission Response Time Targets vary between tiers.
Case Submission Response Time Targets
Premium Access customers will get Priority Response.
< 8 business hours
Self-Service Resources
Forum Community support, On-demand Training, and Knowledge Base
Free access to the Stock Media Library
Over 500,000 royalty-free, unique media assets (videos, music, lower thirds, backgrounds and more) directly in Wirecast. That's a $360 value included!
Phone Support (8am–5pm PT M-F)
Schedule a phone call and speak with a Wirecast expert.
Premium only
Eligible for Remote Access Services (RAS) 
Allow a support technician to access your computer, identify the issue and resolve it quickly.
Premium only
¹1st year Insider Access is included in the purchase of Wirecast Studio and Wirecast Pro. Renew yearly for $119, or upgrade to Premium Access for $299/year.
²Wirecast Access Plans are only available for Wirecast 9 and higher. If you are interested in updating to the latest version of Wirecast, please click here.

Premium Access

$299/year

What's Included in Wirecast Access Plans¹

Free Software Updates/Upgrades
Stay up to date with the latest features and bug fixes/enhances.
Online Case Submission (8am–5pm PT M-F)
Case Submission Response Time Targets vary between tiers.
Case Submission Response Time Targets
Premium Access customers will get Priority Response.
< 4 business hours
Self-Service Resources
Forum Community support, On-demand Training, and Knowledge Base
Free access to the Stock Media Library
Over 500,000 royalty-free, unique media assets (videos, music, lower thirds, backgrounds and more) directly in Wirecast. That's a $360 value included!
Phone Support (8am–5pm PT M-F)
Schedule a phone call and speak with a Wirecast expert.
Eligible for Remote Access Services (RAS) 
Allow a support technician to access your computer, identify the issue and resolve it quickly.
¹Wirecast Access Plans are only available for Wirecast 9 and higher. If you are interested in updating to the latest version of Wirecast, please click here.
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