Here's what you can expect from us to protect your privacy at

Your privacy and security are very important to us at Telestream and we understand that it is very important to our customers as well. When we ask you to register or to provide personal information when you visit certain areas of our website, it is for the sole purpose of supporting and enhancing our relationship with you, for example, to download software, provide service and support, and share product and company news and offerings with you. Occasionally it is necessary for us to collect information about your software version, CPU type, OS version and other system specific data. We use this information only for the purpose of providing you with appropriate software updates and/or support. We strive to protect the security of your personal data and will never sell your personal information to other companies or organizations.

If you choose not to register or provide personal information, you can still visit the Telestream website; however, you will not have access to areas that require personal identification.

Emails we send you may include a tag that notifies us whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information, you can opt out of receiving Telestream emails.

Telestream is the sole operator of the Telestream Website. However, our website contains links to other sites. Telestream assumes no responsibility for the content or the privacy policies and practices of such websites. Telestream encourages you to read the privacy statements of these linked sites since their privacy practices may differ from ours.

At any time you may contact Telestream with any privacy questions or concerns you may have. You can reach us in any of the following ways:

Telephone:  530-470-1300

Fax:  530-470-1301


If you own a Telestream product, visit our Support Center for the latest software updates and product information.