Find the Support You Need

Learn about Telestream products, view online manuals, get the latest
downloads, and more.  Connect with other Telestream users, or get
service, support, and professional advice from here.

Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more. Connect with other Telestream users, or get service, support, and professional advice from here.

Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more. Connect with other Telestream users, or get service, support, and professional advice from here.

Desktop Applications

ScreenFlow Support

ScreenFlow

Video editing & screen recording software for Mac
Support | Download | FAQs

Wirecast Support

Wirecast

Live video streaming production software for Mac & PC
Support | Download | FAQs

Wirecast Gear Support

Wirecast Gear

Live video streaming production hardware system
Support | FAQs

Wirecast Go Support

Wirecast Go

Moblie live video streaming app for iOS 10.3 or later
Support | Training | FAQs

Switch Support

Switch

Multiformat video player with inspection and correction for Mac & PC
Support | Download | FAQs

Flip4Mac Support

Flip4Mac

Play, import and export Windows Media on your Mac
Support | Download | FAQs

Other Desktop Products

Ustream Producer

Support | Support ticket

Wirecast S

Support | Download | FAQs

Enterprise Systems

Vantage Support

Vantage

Media processing platform
Support | Download | FAQs

Tempo Support

Tempo

Time adjustment solution
Support | FAQs

VOD Producer | DAI Support

VOD Producer | DAI

Automate VOD content assembly
Support

TrafficManager Support

TrafficManager

Streamline ad ingest and management
Support | Download | FAQs

Post Producer Support

Post Producer

Automate file-based content assembly
Support | Download | FAQs

Vantage Media Manager Support

Vantage Media Manager

Organize content. Submit Jobs. Save resources
Support

Enterprise Hardware Devices

Lightspeed Live Support

Lightspeed Live

Enterprise-class live streaming and capture
Support

Lightspeed Server Support

Lightspeed Server

GPU acceleration for Vantage video processing
Support | FAQs

Cloud Services

Telestream Cloud Support

Telestream Cloud

High quality video transcoding in the cloud
Contact | FAQs | Blog

Closed Captioning Products

MacCaption | CaptionMaker Support

MacCaption | CaptionMaker

Video closed captioning for Mac & PC
Support | Download | MacCaption KB |
CaptionMaker KB

Vidchecker Products

Vidchecker Support

Vidchecker

Automated quality control and correction of file-based media.
Support | FAQs

Video Quality Assurance

iQ Solutions Support

iQ Solutions Support

Video quality assurance for OTT, multiscreen & traditional linear TV
Support

Video and Audio Test Solutions

Tektronix Video Products Support

Tektronix Video Products

Analysis, Quality Control, Service Assurance and Regulatory Compliance
Support | Download