Contact Telestream

Contact Telestream

If you own a Telestream product, visit our Support Center for the latest software updates and product information.

Telestream Sales & Support

Desktop Applications Sales

Products: ScreenFlow, Wirecast, Wirecast Go, Switch, Episode

Contact Desktop Applications Sales
Hours: 8am–5pm Pacific Time, Monday-Friday

Desktop Applications Support

Support for: ScreenFlow, Wirecast, Wirecast Go, Switch, Flip4Mac, Flip Player, Gameshow

Hours: 8am–5pm Pacific Time, Monday-Friday

Enterprise Systems Sales

Products: Vantage, Vantage Cloud Port, TrafficManager,
Post Producer, Tempo, VOD Producer | Producer DAI, Lightspeed Live, Lightspeed Server

Email: insidesales@telestream.net
US Toll-free: 877-681-2088
International: +1 530-470-1300
Hours: 8am–5pm Pacific Time, Monday-Friday

Products: Vidchecker
Click here to contact Sales
Phone: +44 (0)117 325 8500

Enterprise Systems Support

Support for: Vantage, Vantage Cloud Port, TrafficManager,
Post Producer, Tempo, VOD Producer | Producer DAI, Lightspeed Live, Lightspeed Server

Email: support@telestream.net
US Toll-free: 877-257-6245
International: +1 530-470-2036
Hours: 6am–6pm Pacific Time, Monday-Friday

Products: Vidchecker
For those needing support with current maintenance contracts:
Email UK: qcsupport@telestream.net
or call +44 (0)117 325 8700 (GMT/BST timezone)
Email USA: qcsupportUS@telestream.net
or call (877) 257-6245 (CST timezone)
Hours: 9am-5pm GMT (excluding UK public holidays), Monday-Friday

Closed Captioning Sales

Products: MacCaption and CaptionMaker

Email: captionsales@telestream.net
Contact Caption Sales
US Toll-free: 800-977-6678
International: +1 301-738-8487
Hours: 7am–4pm Pacific Time, Monday-Friday

Closed Captioning Support

Support for: MacCaption and CaptionMaker
Hours: 7am–4pm Pacific Time, Monday-Friday

Tektronix Video Products Sales

Products: PRISM, Waveform Monitors & Rasterizers, Signal Gemerators, Sentry, Aurora, MPEG Analyzers

Contact Tektronix Video Products Sales
Hours: 6am–5pm Pacific Time, Monday-Friday

Tektronix Video Products Support

Support for: PRISM, Waveform Monitors & Rasterizers, Signal Generators, Sentry, Aurora, MPEG Analyzers

Email: videosupport@tektronix.com

Technical support is available on Business Days from 6am to 5pm Pacific Time and 9am to 5pm Indian Standard Time at the following numbers:

US/Canada Toll-free: 1-844-219-5329
India toll-free: 1800 3000 4835
Russia toll-free: 810800-22554411
United Kingdom: 44 1344 39 2541
Europe* toll-free: 00800-22554411

*Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden, Switzerlande, UK

Telestream Corporate Locations

Headquarter Offices

Telestream Nevada City – USA
848 Gold Flat Road,
Nevada City, CA 95959
Phone: 530-470-1300
Fax: 530-470-1301
Location details

Telestream Westwood – USA
247 Station Drive, Suite NE-2
Westwood, MA 02090
Location details

Regional Offices

Telestream San Francisco Bay Area – USA
2020 Milvia Street, Suite 500
Berkeley, CA 94704-1298
Location details

Telestream East – USA
21351 Ridgetop Circle, Suite 120
Sterling, VA 20166
Location details

Telestream GmbH – Germany
Dietkirchenstraße 30
53111 Bonn, Germany
Location details

Telestream UK Ltd – Bristol
Suite 1C, The Crescent Centre, Temple Back,
Bristol, BS1 6EZ
Location details

Telestream Kraków – Poland
Dajwór 2A/6
31-052 Kraków, Poland
Location Details