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Telestream has released an update to the Wirecast Gear capture card drivers to compliment changes in Wirecast 14. Please note that this capture card update only applies to the Wirecast Gear 310, 320 and 420 units.
Before updating the drivers, we recommend creating a restore point just in case you wish to roll back to an earlier version of Wirecast as Wirecast 13 or earlier will not work with the new Wirecast Gear capture card drivers.
You can download the capture card updates here: Wirecast Gear Capture Card Driver Update
The Wirecast Gear 310, 320 and 420 units come with two XLR inputs. The XLR inputs are MONO.
The XLR inputs will appear in the Windows Device Manager and in Wirecast as Microphone (USB Audio Device) (the left XLR input) and Microphone (2 - USB Audio Device) (the right XLR input). Left and right when facing the back of the Wirecast Gear unit.
You can use the shot audio properties to send the mono input from the XLR to either the left or the right or to both of the audio channels.
In the audio properties, you can select L in audio channels 1 and 2 to send the audio to the left audio output channel. You can select R in audio channels 1 and 2 to send the audio to the right audio output channel. Wirecast only outputs two audio channels for stereo audio.
Note, you can use any combination of L and R in the audio channels to route the audio to the left and right audio output channels.
The Wirecast Gear 310 & 320 units do not have a discrete graphics card so you may experience HIGH GPU which will affect the performance.
Below are some recommendations to lower the GPU: