Why you should upgrade to Switch 5

How to Upgrade to Switch 5

Customers with Premium Support

Switch 5 is a free upgrade for customers with Premium Support—simply download Switch 5 and install. Contact Sales if you need assistance.

Customers without Premium Support

For customers without Premium Support, please see below for your upgrade options. Contact Sales if you need assistance.

Switch 4 Plus and Switch 4 Pro

Before downloading and installing Switch 5, please renew your Premium Support at the following prices:

  • Premium Support for Switch 4 Plus = $50
  • Premium Support for Switch 4 Pro = $110

After renewing your Premium Support, the following upgrades will be available to you:

  • Switch 4 Plus → Switch 5 Plus = $699 FREE
  • Switch 4 Pro → Switch 5 Pro = $999 FREE
  • Switch 4 Plus → Switch 5 Pro = $999 $549*

Switch 4 Player

The following upgrades are available to Switch 4 Player customers:

  • Switch 4 Player → Switch 5 Player = $15
  • Switch 4 Player → Switch 5 Plus = $699 $499*
  • Switch 4 Player → Switch 5 Pro = $999 $799*

How to purchase an upgrade

1. Download and install Switch 5, select Preferences from the "File" "Wirecast" Menu and switch to the License tab. Click Upgrade to access the Telestream store and select the product you want to upgrade to.

Note: In order to obtain the upgrade pricing from Switch version 4, your Premium Support must be active before initiating the upgrade process to Switch 5. Failure to ensure your Premium Support is active will result in upgrade pricing not being offered in the application.

2. Once your order is complete, you'll automatically have access to all the new features of Switch 5, depending on your license level.

Note: You will receive an email confirmation with your order details.

Switch 1 thru 3

Unfortunately, upgrade pricing is not available for Switch 1 thru 3.

If you are interested in the newest features of Switch 5, you may purchase Switch at the following prices:

  • Switch 5 Player = $15
  • Switch 5 Plus = $699*
  • Switch 5 Pro = $999*

Move up from Switch Plus to Switch Pro

When you need more advanced features, Switch Pro adds:

  • Advanced inspection of application-specific metadata such as AS-11 with UK DPP metadata, AS03 and others
  • Timeline feature displaying video GOP structure and data rate information
  • SDI/HDMI out to external monitors
  • Compare Alternate Media for frame-by-frame comparison of up to 16 alternate media files
  • iTunes package preset for exporting complete packages ready for upload to iTunes

Upgrade Pricing

  • Switch 4 Plus → Switch 5 Pro = $999 $549*
  • Switch 5 Plus → Switch 5 Pro = $999 $350*

If you are unable to upgrade to Switch 5 Pro within your application at the pricing shown above, please Contact Desktop Sales and provide them your serial number.

Upgrade Instructions

  • Open Switch 5, select Preferences from the "File" (Windows) or "Switch" (Mac) Menu and switch to the "License" tab.
  • Click "Upgrade" to access the Telestream store and select "Switch 5 Pro".
  • Once your order is complete, your new Switch 5 Pro serial number will automatically be copied to your application and you'll have access to all the new features of Switch 5 Pro.

*Includes 1 year of Premium Support