Check out this ScreenFlow activation tutorial

A quick video on how to install and activate ScreenFlow 7 after your purchase.

Here are some of the most common license activation questions:

To install ScreenFlow on your new Mac, you can follow the previous activation instructions from your receipt or you can download the latest version of ScreenFlow from our download page: http://dynamic.telestream.net/downloads/download-screenflow.asp?prodid=screenflow

*You may need to create a new User Name and Password to be able to download from our website.

Once you have installed the latest version, activate your license:

  • Open ScreenFlow and select Preferences > Licenses
  • Click Unlock and enter Admin Password
  • Enter serial number exactly as it appears on order confirmation
  • When your license has been validated, you will have access to all of the features you purchased

Problem:
When trying to activate ScreenFlow, the "Activate" button remains grayed out.

Solution:
The “Activate” button will remain grayed out if you are running a newer version of ScreenFlow then your license. You can upgrade the license to activate or download the previous version. Note: Versions 1, 2, and 3 are not eligible for upgrade pricing.

If you do not wish upgrade at this time, please remove ScreenFlow from your applications folder and download the previous version. Note: ScreenFlow v4 and earlier are no longer supported.

Problem:
When trying to activate the license, the program displays "The maximum number of activations has been reached" appears. How do I fix this?

Explanation:
Our software End User Licensing Agreement (EULA) states that you may only have your license activated on one (1) computer at a time.

Solution:
To activate your single license on a second computer you must first deactivate the license on the original machine and install and activate the license on your second system.

You can reset your license by:

  • Deactivating the license on the original machine and install and activate the license on your second system.
  • Use our new "License Reset Tool" where you have 24/7 access to reset your own license key.

Here is some helpful information on how to deactivate and activate your license.