Find the Support You Need

Learn about Telestream products, view online manuals, get the latest
downloads, and more.  Connect with other Telestream users, or get
service, support, and professional advice from here.

Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more. Connect with other Telestream users, or get service, support, and professional advice from here.

Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more. Connect with other Telestream users, or get service, support, and professional advice from here.

Desktop Applications

ScreenFlow Support

ScreenFlow

Video editing & screen recording software for Mac
Support | Download | FAQs

Wirecast Support

Wirecast

Live video streaming production software for Mac & PC
Support | Download | FAQs

Learn more about Wirecast Gear

Wirecast Gear

Live video streaming production hardware system
Support | FAQs

Learn more about Wirecast

Wirecast Go

Moblie live video streaming app for iOS 10.3 or later
Support | Training | FAQs

Switch Support

Switch

Multiformat video player with inspection and correction for Mac & PC
Support | Download | FAQs

Other Desktop Products

Ustream Producer

Support | Support ticket

Wirecast S

Support | FAQs

Enterprise Systems

Vantage Support

Vantage

Media processing platform
Support | Download | FAQs

Vantage Media Manager Support

Vantage Media Manager

Organize content. Submit Jobs. Save resources
Support | Contact

GLIM Support

GLIM

Play professional grade media in a web browser
Support | Contact

Tempo Support

Tempo

Time adjustment solution
Support | FAQs

VOD Producer | DAI Support

VOD Producer | DAI

Automate VOD content assembly
Support | Contact

TrafficManager Support

TrafficManager

Streamline ad ingest and management
Support | Download | FAQs

Post Producer Support

Post Producer

Automate file-based content assembly
Support | Download | FAQs

Enterprise Hardware Devices

Lightspeed Live Support

Lightspeed Live

Enterprise-class live streaming and capture
Support | Download | Contact

Lightspeed Server Support

Lightspeed Server

GPU acceleration for Vantage video processing
Support | FAQs

Cloud Services

Telestream Cloud Support

Telestream Cloud

High quality video transcoding in the cloud
Contact | FAQs | Blog

Closed Captioning Products

MacCaption | CaptionMaker Support

MacCaption | CaptionMaker

Video closed captioning for Mac & PC
Support | Download | MacCaption KB |
CaptionMaker KB

Telestream QC Products

Vidchecker Support

Vidchecker

Automated quality control and correction of file-based media
Support | FAQs

Aurora Support

Aurora

Automated QC for a File-Based Video Workflow
Support | Contact

Video Quality Assurance

iQ Solutions Support

iQ Solutions Support

Video quality assurance for OTT, multiscreen & traditional linear TV
Support | Contact

Sentry Support

Sentry Support

Software-based quality monitoring solution
Support | Contact

Video and Audio Test Solutions

Tektronix Video Products Support

Tektronix Video Products

Analysis, Quality Control, Service Assurance and Regulatory Compliance
Support | Download | Contact