Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more.  Connect with other Telestream users, or get service, support, and professional advice from here.

Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more. Connect with other Telestream users, or get service, support, and professional advice from here.

Find the Support You Need

Learn about Telestream products, view online manuals, get the latest downloads, and more. Connect with other Telestream users, or get service, support, and professional advice from here.

Visit our contact page for your support number.

Media Processing & Workflow Automation

Vantage Support

Vantage

Media processing platform
Support | Download | Contact | FAQs

ContentAgent Support

ContentAgent

Automated file-based workflow management
Support | Contact

Lightspeed Server Support

Lightspeed Server

GPU acceleration for Vantage video processing
Support | Contact | FAQs

VOD Producer | DAI Support

VOD Producer | DAI

Automate VOD content assembly
Support | Contact

DIVA Support

DIVA

Content storage management
Support | Contact

Kumulate Support

Kumulate

Video storage management for content creators
Support | Contact

TrafficManager Support

TrafficManager

Streamline ad ingest and management
Support | Download | Contact | FAQs

Post Producer Support

Post Producer

Automate file-based content assembly
Support | Download | Contact | FAQs

Tempo Support

Tempo

Time adjustment solution
Support | FAQs

MacCaption | CaptionMaker Support
Vidchecker Support

Vidchecker

Automated quality control and correction of file-based media
Support | Contact | FAQs

Aurora Support

Aurora

Automated QC for a File-Based Video Workflow
Support | Contact

Switch Support

Switch

Multiformat video player with inspection and correction for Mac & PC
Support | Download | Contact | FAQs | Upgrade | Reset License

GLIM Support

GLIM

Play professional grade media in a web browser
Support | Contact

Wirecast & Screenflow

Wirecast Support

Wirecast

Live video streaming production software for Mac & PC
Support | Download | Contact | FAQs | Upgrade | Reset License

Learn more about Wirecast Gear

Wirecast Gear

Live video streaming production hardware system
Support | Download | Contact | FAQs

Learn more about Wirecast

Wirecast Go

Moblie live video streaming app for iOS 13.4.1 and newer
Support | Download | FAQs | Training

ScreenFlow Support

ScreenFlow

Video editing & screen recording software for Mac
Support | Download | Contact | FAQs | Upgrade | Reset License

Enterprise Capture and Streaming

Lightspeed Live Support

Lightspeed Live

Enterprise-class live streaming and capture
Support | Download | Contact

Vantage Transcode Multiscreen Support

Vantage Transcode Multiscreen

GPU Accelerated Multiscreen Transcoding
Support | Contact

Telestream Cloud Services

Transform Support

Transform

Advanced media transformation in the cloud
Support | Docs | Contact

Vantage Cloud Port

Transcoding and workflow management in the cloud
Support | FAQs

Qualify

Automated quality control
Support | Docs | Contact

Timed Text Speech

Auto-transcription
Support | Docs | Contact

Flip

Transcoding in the cloud
Support | Docs | Contact

Video Quality Assurance

iQ Solutions Support

iQ Solutions

Video quality assurance for OTT, multiscreen & traditional linear TV
Support | Contact

iQ Solutions Support

Inspector LIVE

In-depth content QoE monitoring
Support | Contact

Sentry Support

Sentry

Software-based quality monitoring solution
Support | Contact

iQ Solutions Support

Surveyor

Solutions that will meet your QoS monitoring needs
Support | Contact

Video Test & Synchronization

Video Test Solutions Support

Video Test Solutions

Analysis, Quality Control, Service Assurance and Regulatory Compliance
Support | Download | Contact

PRISM Support

PRISM

Hybrid SDI & IP monitoring for live, post-production, QC
Support | Download | Contact

Waveform Monitors Support

Waveform Monitors

SDI only monitoring for live, post, QC and engineering
Support | Download | Contact

Sync Generators Support

Sync Generators

SDI only monitoring for live, post, QC and engineering
Support | Download | Contact

MPEG Analyzers Support

MPEG Analyzers

MTSA MPEG analyzer & PQA picture quality
Support | Download | Contact

Inspect 2110 Support

Inspect 2110

IP Video Monitoring for your ST 2110 Production Network
Support | Contact

Virtual Events and Video Hosting

Sherpa Support

Sherpa

High quality enterprise video hosting platform
Support